01
Consistent answers
Centralize business knowledge so every conversation starts from reliable information.
Turn every conversation into a better customer experience.
Answer automatically, use your business knowledge, and let your team step in at the right moment from a single workspace.
A personalized demonstration focused on your business
Answers based on your knowledge
AI and human service in one flow
WebChat integration
Clear operational metrics
A more natural way to serve
Fast service should not feel impersonal.
BotMindset automates frequent questions without losing the ability to personally support each customer when the conversation requires it.
02
Timely intervention
Let your team take control with the full context when human judgment adds value.
03
Operational visibility
Understand volume, response times, resolutions, and the activity behind your service.
One connected workspace
Everything you need to manage intelligent conversations.
Bring conversations, operators, assistants, and performance indicators together in a clear experience.
Conversations
Follow active conversations and review their complete context from one place.
Human intervention
Take control, transfer a conversation, or return it to AI without breaking continuity.
Operational indicators
Track activity, response times, resolutions, handoffs, and trends.
Team and permissions
Organize users and define which assistants each team member can access.
Simple from the start
From your knowledge to every conversation.
A clear flow that turns your business information into useful answers and gives your team control.
01
Connect your knowledge
Use websites and PDF, Word, or Excel documents as information sources.
02
Integrate the WebChat
Add the conversational experience to your website through a lightweight integration.
03
Supervise and improve
Your team follows activity, steps in when needed, and analyzes performance.
Built for real operations
Capabilities that work together.
Every part of the platform is designed to keep service agile, organized, and under your team’s control.
Business-ready assistants
Personality, context, instructions, rules, and response style tailored to your operation.
Your own knowledge
Information from websites and business documents available to the assistant.
Embeddable WebChat
A conversational channel ready to become part of your website experience.
AI and people
Take control, return to AI, close, and transfer conversations between operators.
Team management
Users, roles, module permissions, and access to specific assistants.
Operational metrics
Activity, messages, response times, resolution, and trends in one dashboard.
The best of both worlds
Automation when it helps. Human service when it matters.
AI handles frequent questions and keeps the conversation moving. When a situation needs judgment or personal support, an operator can step in with the entire context.
The customer does not need to repeat information
The conversation continues in the same channel
Control can return to AI at any time
Visibility that drives decisions
Learn from every conversation.
See what is happening in your service and use real operational signals to improve response and resolution.
Active and resolved conversations
Active and historical handoffs
Response and resolution times
Activity and period trends
Order and control
Designed for organized teamwork.
Individual access, configurable roles, assistant-level permissions, visible statuses, and real-time notifications help your operation stay coordinated.
Individual accounts
Roles and permissions
Visible service statuses
Operational notifications
Frequently asked questions
Everything you need to take the next step.
Yes. The session focuses on your type of inquiries, your team, and the service flow you want to improve.
It can work with instructions, context, rules, websites, and documents provided by your company.
Yes. An operator can take control, reply, transfer the conversation, or return it to AI.
The demonstration helps evaluate how BotMindset can fit into your current workflow.
Yes. The platform supports users, roles, permissions, and access to specific assistants.
Through an embeddable WebChat. During the demo, we explain the process for your website.
Discover a smarter way to manage conversations.
Tell us how you currently serve your customers and we will show you a personalized BotMindset experience.
A brief conversation to understand your needs and show you the product